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需要什么服务吗How may I be of service

所属分类:其他用品语音:美音难度:初级
A
Excuse me...

打扰一下...

B
Yes, sir. How may I be of service?

是的,先生,需要什么服务吗?

A
I would like to return this item... Are refunds allowed?

我想把这个东西推掉...可以退款吗?

B
Certainly. The customer is always right, we are here to serve you. Is there a reason that you would like to return it? Did you have problems with our product or services?

当然可以.顾客总是对的,我们随时为您服务.为什么要退掉?您对我们的产品和服务有什么问题吗?

A
No, no... It was just the wrong size.

不,不是的...只是大小不合适.

B
Would you be interested in an exchange as opposed to a refund? I think I can help you to find the appropriate size.

那你想调换一下还是要退款?我想我能帮你找到合适的尺寸.

A
No. I would rather just return it.

不用了.我还是想退掉.

B
Sure, no problem. Do you happen to have the receipt?

当然可以,没问题.你带收据了吗?

A
Yeah, right here.

带了,在这儿...

B
Ok, just a moment, please. Here you are, I need you to sign here, please. And here is your refund. Is there anything else I can help you with?

好的,请等一下.给您,请在这里签字.这是你的退款.还有什么需要我帮忙的?

A
No, thank you.

没有了,谢谢你.

B
You're welcome. Have a nice day!

别客气.祝你一天都开心!

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