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关于索赔 To Lodge a Claim

所属分类:洽谈业务语音:美音难度:初级
A
What shall we do when we find a shortage in the shipment?

如果发现货物短缺,我们该怎么办?

B
You should do one of the two things - either to lodge a claim with the shipowner or with the insurance company.

你可以选择两种做法中的一种

A
Shall we leave it to the brokers?

那由中间人去处理吗?

B
Yes. They usually do it.

是的,一般都由中间人处理

A
Do they charge for that?

那中间人要收费用吗?

B
Of course. In Europe, they charge a commission of 1% of the amount of the claim for their service.

当然在欧洲中间人一般要收索赔金额的1%作为他们服务的佣金。

A
Is it the same in America?

在美国是怎样的情况?

B
They do the work without charge to the importer.

他们向进口商提供这类服务是不收费的。

A
It's part of their service, isn't it?

这是中间人的业务服务范围,对吧?

B
Exactly.

对。

A
Is it enough to claim with an on board bill of lading?

提出索赔时,光凭一份货已装船提单够不够?

B
No, you must also obtain a statement from the shipping agent certifying that the goods were actually loaded on their vessel for shipment.

不够,你还必须从运输代理那里获得一份证明,证明货物的确是装往他们的船运输出去的。

A
I see. By the way, how do we prove the ownership of our goods?

我明白了。另外我们怎样证明货物是我们的呢?

B
You must provide full original set of ocean bills of lading original insurance policy or certificate and the original commercia invoice.

你方必须提供全套原始海洋提单,原始保险单或保险凭证以及商业发票原件。

A
I see. Thank you.

我明白了。谢谢

B
You are welcome.

不客气

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