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货物破损原因Cause of Damage

所属分类:赔付保险语音:美音难度:初级
A
I am afraid I have some bad news for you. It's about our order contract O5TSWAL.

B
What's the problem?

A
The goods arrived half a month later than scheduled. What's more, five cases were found broken and unit inside seriously damaged.

B
Really? That's something unexpected. You see, all our exports were strictly inspected before shipment. The goods were in perfect condition when they left.

A
But then there were some cracks in a number of cases. Almost all the bottom of the cases were loose.

B
That could have happened in the course of transit or unloading, due to rough handling.

A
But our surveyors found the damage was caused by poor packing.

B
But there is nothing wrong with our packing. Our cartons are standard export ones and we also enforced them with straps.

A
But you filled the cartons too full and the straps are not strong enough. When they were rehandled, some of them were broken.

B
I don't think the stevedores could have handled them with great care.

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