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答应对方索赔Agree to Settle a Claim

所属分类:赔付保险语音:美音难度:初级
A
The consignments of chemical instruments have just reached us. We have to lodge a claim against you for inferior quality I am afraid.

B
Is there anything wrong?

A
We bought 1,000 sets of chemical instruments from you, but there are 40 not up to the standard.

B
It's hard for us to believe it. Our instruments have been the best quality for years. Have you any reliable evidence?

A
Here is the survey report from a well-known public surveyor in London. You may inspect the defective instruments personally

B
Well. According to the contract, we are responsible for repairing or replacing those defective instruments. We’ll send our technicians to repair them.

A
Forty faulty instruments means that 4% are not up to the standard. You should compensate us for 4% of the total account on the contract, as well as for the inspection fee.

B
I am sorry about the quality problem, but I propose we compensate you for 3% of the total value apart from the inspection fee.

A
All right. In that case we are still willing to do business with you.

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