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拒绝对方索赔Refuse to to Settle a Claim

所属分类:赔付保险语音:美音难度:初级
A
I've something very unpleasant to talk with you. Upon the arrival of the first consignment, it was found that about 50% of the sixty cases of pineapples were leaking.

B
It's rather an unusual case. Have you found the cause of leaking?

A
It’s simply because the tins were damaged.

B
It appears to be the only case to us, that the goods have been damaged on the way.

A
I am sorry to say it's not on the way, but during loading. The tins inside the cases were broken evidently through rough handling.

B
Could you offer us a certificate issued by your Health Department?

A
Certainly. Here you are. Our health authorities said they were no longer suitable for human consumption. I have to remind you that our terms are CIF Hamburg. I hope you would indemnify us for the loss, so it wouldn't be so heavy on us.

B
Now we are prepared to settle the issue with you amicably.

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