用户名 密码 记住 注册 忘记密码
美国之音 每日更新
您当前的位置:情景口语 > 商品纠纷 > 退换商品Return products

情景会话内容

退换商品Return products

所属分类:商品纠纷语音:美音难度:初级
退换商品Return products
A
Hi, I would like to return this TV.

您好,我想退掉这台电视机。

B
Sure, do you have the receipt?

没问题。您有发票吗?

A
Yeah here you go. Actually I also want to return this keyboard.

有,给您。我还想把这个键盘也退了。

B
Ok. may I ask what is the reason for returning these products?

好的。我能不能问一句,您为什么要退掉这些?

A
The TV flickers a lot when I am watching a movie and at times the image is not very clear.

我看电影的时候电视屏幕闪得厉害。而且有时候图像也不清晰。

B
I see, and what about the keyboard?

这样子啊。那键盘呢?

A
I spilled some coffee on it and now it won't work.

我把咖啡洒在上面了,它就不能用了。

B
I am sorry mam, but we can only exchange or refund defective products, we cannot take responsibility for misuse or damages.

很抱歉,女士。我们不能就这样为您更换损坏的商品或退款。如果是人为原因导致了损坏,我们不能负责。

A
Fine! I don't know why they make these things so delicate anyways.

好吧。真不明白他们为什么把这些东西做得这么不结实。

暂无难点词汇
添加收藏浏览:950收藏:0好评:0差评:0添加时间:2013-08-16 15:53
评论(共0条)
请登录后再进行评论
   0